⚠️ Only proceed with these steps if instructed by Pollen's support team!

This process will help identify which part of the robot has a connection issue.

1. Starter Kit Right

To set your Reachy to the "starter_kit_right" configuration (head and right arm only), you need to disconnect the power supply to the left arm's motors and its control card.

• First, completely power off your robot.
• Disconnect the following two cables : ⚠️ Making sure to always pull from the connector head and not the cable itself to avoid damage

Watch this tutorial video for guidance:

IMG_8389.mov

• Once disconnected, power the robot back on as usual.
• Open the configuration file of Reachy in a terminal:

nano ~/.reachy.yaml

Replace the current model, “full_kit”, with “starter_kit_right”.

• Restart Reachy’s services by either using the dashboard or entering the following commands in the terminal:

systemctl --user stop reachy_sdk_server.service
systemctl --user start reachy_sdk_server.service

• After a few minutes, generate a log file:

journalctl -b -t reachy_sdk_server > reachy_sdk_starterkitright.log

2. Starter Kit Left

This procedure is similar to the previous one.

• Power off the robot, reconnect the previously disconnected cables, and disconnect the right arm cables as shown in this video: